Customer Journey Courses
Resources for designing and supporting the experience your customers have as they engage with your business
Customer Journey Courses
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Lifecycle Automation: a framework for predictable growth
We believe you can build a business that you want, rather than one you wake up and unfortunately have. And the key to designing it is a clear customer journey framework that produces reliable results, and creates calm, organized, predictable growth.
Free
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Customer Journey with Easy Automations
This course walks through an example customer journey using the Easy Automation builder to design automations for each stage of the customer lifecycle.
Free
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Customer Journey with Advanced Automations
This course walks through an example customer journey using Advanced Automations to support each stage of the customer lifecycle.
Free
Business Automation Framework
Use the business automation framework to analyze, improve, and automate your customer journey.
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Marketing Automation: Examining lead generation in your business
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Sales Automation: Consistently converting prospects into customers
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Service Automation: Swift and reliable fulfillment for new customers
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Operations Automation: Simplify and automate your internal processes